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3.4

We were in the process of going to florida for 6 months, so i didnt want the prosvent to be delivered until we had are new address in florida. So i called and asked them to put my account on hold until further notice and the next thing i got was an email 2 weeks later saying it was shipped to my old address and the money was taken out of my account..so we called and the customer service man read my notes back to us so we knew they got it right.so then we explained about it being sent, and we wanted it picked up and money refunded..he got a supervisor and he went on about how he couldnt do anything for us ..so i asked for a peraon higher up amd i was told nobody else was higher ..so i am going to contact the better business Bureau today about the company ..so if anyone has anymorw complaints please post them ao i can have these crooks shut down..

Thanks

Reason of review: Poor customer service.

Location: Four Corners, Florida

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Guest

Thanks for all the comments. It has stopped me from becoming a sucker like so many others!

Guest

You should know better than to buy ANYTHING that ships to you automatically after it charges your credit card. Call your credit card company and tell them. stop being a sucker, and if your sick go to a Doctor, not some unknown snake oil salesman.

Guest

Thank you all for posting these complaints. As a result I will not be ordering this product. Thank God (and Al Gore) for the internet.

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